These non urgent calls to the 101 service are often asking the same questions “what should I do with this item I’ve found?”.
To try and answer these questions Staffordshire Police have no launched an online reporting tool that steps you through what to do.
If you need to report something lost, for an insurance claim for instance, then again you can use the new online tools and download details to send directly to your insurer.
The new lost property tool can be found at www.staffordshire.police.uk/lost_and_found
There are only a handful of circumstances when found property needs to be handed in to the police, most of the time the person finding it needs only to simply report it to us online, they don’t need to hand it in. Again to report lost property you don’t need to call or visit the police but use the new interactive form on the force’s website.
The site also provides lots of useful information about dealing with lost or found property including a downloadable letter to share with insurance companies if required.
Lisa Cope, Head of Contact Services, said
“We hope the new online facility will make it easier for people to report lost or found property in a quick and easy way. The website only asks for the most critical information we need to ensure we are able to record the details and hopefully help reunite lost items with their owners in a more effective way.
“Lost property is the third most common type of call to 101 and it’s hoped that as people begin to use the online system, we can free up time for our operators to help other callers. Every report will still be manually reviewed by a member of the contact centre to ensure everything possible is being done to reunite the items with their owners. We believe the online form will improve the quality of the information used to deal with lost property.”
You can find the information by visiting www.staffordshire.police.uk/info