Smart Parking is a private car park management company operating the former town centre Co-op car park as well as the Crown Hotel car park
We’ve been contacted recently by a number of people who have fallen foul of the parking restrictions in place at Smart Parking sites in Stone.
Both sites operate an automated parking monitoring system that takes video of cars entering and leaving the car park and captures their registration numbers.
Dependant on the grace period in operation, to allow for drop-offs and pickups, if a vehicle is observed to have been in the car park and not had its registration number entered into the parking machine then a “Parking Charge Notice” may be issued via the post.
These notices are issued under the assumption that the terms of the contract displayed as you enter the car park, and placed around the site, have been broken however the technology used has been known to flag cars up incorrectly.
Something to note is that disabled blue badge holders aren’t necessarily exempt from paying parking charges so always check the fine print before leaving your vehicle.
If you believe that you’ve been incorrectly issued with a parking charge notice then here’s a link to a website that may assist you in appealing against the issued invoice – https://www.parkingcowboys.co.uk/smart-parking/