Stone Life

Alleyne’s Pool Remains Closed Due to Boiler Failure

Alleyne's PoolAlleyne’s pool to remain closed due to boiler failure

In early December 2017 the age of the pool’s boiler led to a breakdown. Unfortunately the part is a specialist item that requires bespoke manufacture.
 
It was hoped that the part would have been shipped internationally for a local contractor to fit. However, due to an unavoidable delay in the manufacture of the part the pool currently doesn’t have a date for re-opening.
 
The current timeline is that the new part will be arriving in the UK in the next week. Once the part finally arrives a contractor will be arranged to fit and then certify the system.
 
In this recent cold weather the pool temperature has dropped to around 9 degrees, for the pool to be operational it needs to 28 degrees. Current estimates are that it will take around 10 days to bring the pool back up to temperature. This can only begin once the part has been installed and the system certified.
 
As soon as we have a concrete date for the re-opening we’ll be sure to share.
 
The pool is now being maintained by Freedom Leisure who took over the running of the Borough Council’s leisure centre.
 
Geoff Beadle, Freedom Leisure Area Manager said:
 
“We completely understand the frustration of customers over the pool closure at Alleyne’s and we offer our most sincere apologies for the disruption.
 
Please be assured that it really is not in our interest either to have this facility closed and that we are doing everything possible to bring this to a speedy conclusion for all users, however we are at the mercy of supplier timeframes.
 
Unfortunately due to an unavoidable delay in the manufacture of the bespoke part required for the boiler, work to reopen has been delayed again, which is as disappointing for us as it is for customers.
 
Once the part is fitted we must then await certification – only then can we start the process of warming the pool to the required temperature. Unfortunately the recent drop in outside temperature has lowered the water temperature significantly which means we are currently looking at a 10-day warming period, but of course this could change.
 
For customers with swim passes and pre-paid swimming lessons,  missed time will be credited to your pass or lesson plan for future sessions.
 
Again, we sincerely  apologise for any inconvenience caused and thank our customers for their patience.”
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