The team at James Du Pavey in Stone have won again! For the third consecutive year, the Stone team have been awarded “Best in Stone” by the British Property Awards.
The award is focused on customer service and is awarded following an extensive judging period throughout which, the team have performed outstandingly.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Only the agents who go the extra mile receive these awards as a beacon to highlight their successes.
Following this award, the team are now shortlisted for further awards judged at a national level that will be announced later in the year!
James Du Pavey told A Little Bit of Stone:
“It is an incredible achievement for the amazing team to not only win this prestigious award, but to win it for the third year in a row shows a real commitment to consistently performing at the highest possible standard. It was a real highlight this year to hear that we had achieved full marks in our mystery shops across multiple calls and emails. I am so proud of the team.”
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria are both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
