Website DirectRecUK Direct Recruitment
Placing local people into local businesses
We are representing a leading manufacturing company that supply, manufacture, design, install and service of pumping equipment, they are sourcing a dynamic and motivated individual to jointheir Automation & Monitoring team.
Your role will involve, but not limited to, assisting the department with all administrative duties, communicating with customers and suppliers, processing orders in the CRM system, logistic queries and after sales activities.
Duties include
Communicating with customers and colleagues by email and telephone
Support the department with all administrative duties, including order processing in our CRM
Checking in-stock items and availability
Chasing suppliers for ordered items
Dealing with logistic queries
Responding to non-technical customer enquiries
Updating systems and databases
Responding to requests in a timely and efficient manner
Ensuring exceptional customer service at all times
Maintain company procedures and suggesting improvements where possible
Be flexible to the requirements of the business
Observe and maintain the company’s Health & Safety Policy and Procedures.
Undertake any other duties that may be required from time to time
Education:
BTEC Business Administartion, or similar – Desirable
Excellent keyboard skills – Essential
Confident communication skills (written / verbal) to deal with internal adn external customers / suppliers – Essential
Good standard of written and verbal English – Essential
Skills and Competencies
Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner – Essential
Strong prioritisation and organisation skills – Essential
Ability to manage own workload and use initiative – Essential
Be flexible and reactive when urgent issues arise – Essential
Ability to multitask – Essential
Excellent customer service skills, including telephone and email – Essential
Personal Attributes
Confident attitude, comfortable with dealing with general public – Essential
Self-motivated with “can-do” approach – Essential
Prepared to learn new skills – Essential
Team player who is flexible to help where needed – Essential
Strong personal attributes to dealk with engineering challenges – Essential
To apply for this job email your details to admin@directrecruitment-uk.co.uk.
