Smart Parking is a private car park management company operating the former town centre Co-op car park as well as the Crown Hotel car park
We’ve been contacted recently by a number of people who have fallen foul of the parking restrictions in place at Smart Parking sites in Stone.
Both sites operate an automated parking monitoring system that takes video of cars entering and leaving the car park and captures their registration numbers.
Dependant on the grace period in operation, to allow for drop-offs and pickups, if a vehicle is observed to have been in the car park and not had its registration number entered into the parking machine then a “Parking Charge Notice” may be issued via the post.
These notices are issued under the assumption that the terms of the contract displayed as you enter the car park, and placed around the site, have been broken however the technology used has been known to flag cars up incorrectly.
Something to note is that disabled blue badge holders aren’t necessarily exempt from paying parking charges so always check the fine print before leaving your vehicle.
If you believe that you’ve been incorrectly issued with a parking charge notice then here’s a link to a website that may assist you in appealing against the issued invoice – https://www.parkingcowboys.co.uk/smart-parking/
7 comments
Jade Quirk
I parked on the crown street car park, paid the correct amount, displayed my ticket and left early. Recieved a PCN for £60 if paid early or £100 if not. Luckily I kept my ticket so I am appealing. Don’t get caught out. Always keep your tickets!
Kaye Minton
Parked in Crown St car park, put money in machine, unfortunately put incorrect number in because not wearing glasses (don’t need for driving) and received a £60 fine. Sent copy of ticket recorded delivery, but this has been rejected insisting I should be more careful. Like others I will not be shopping in Stone.
Tracey
I would just like to make other disability blue badge owners to be aware that you still need to pay for parking. I didn’t even notice there was a change in terms of parking, stressed out with 2 kids in tow. I didn’t think to read the terms of parking. Well today I received a lovely PCN with a price tag of £100. Would like to make others aware.
Margaret Randall
I have received a £100 fine from Smart Parking operating the Iceland parking on Lincoln rd Peterborough. I have had to pay the £100 fine in spite of making an Appeal. I will never shop at Iceland again. I put the correct amount of change into the machine. But the machine kept rejecting it when the last coin was entered. I ran into Iceland but no one was interested in helping me. I hurriedly bought £3 worth of products, was there 15 minites but had to pay a £100 fine. I will never go there again!!!!
darren
appealed for my mum typed in correct number in, yet they are still pushing for the fine to be paid say more or less she should of checked after it was printed, shes well in her 70’s and full of arthritis, don’t make it very easy for elderly people or very understanding when clearly see it was a simple mistake.
Jackie Bowers
The same thing happened to me at The Range in Stafford..I don’t bother going there anymore either!
Just had 10 weeks touring Spain and France…guess what No Parking charges in most of their towns and villages!
Now Im despairing at the negative changes happening in and around Stone. Wondering how the A34 in the Stone area is going to cope with the extra HGVS and other vehicles from both the proposed Jaguar car park on Stone Business Park and also the proposed HS2 Rail head in Yarnfield…plus cars etc from new housing estates near Pirehill Lane etc.
What the hell is going on…is there anybody looking at the entire plans proposed for the area…it’s just crazy!
John Duggan
Dear Sirs
Please warn our trusting public to be wary when parking on the old Co-op car park in Stone
We parked there recently, paid our money and entered our registration number. In addition we displayed a Ble Badge
We overran an appointment by 10 minutes and received a £100 parking fine in the post. The ticket was issued 2 weeks before but it only arrived on 28 March giving us just 8 days to pay the reduced fine of £60 if paid within so many days
It’s another reason for us not to bother shopping in Stone, a town which is being strangled by poor parking, too many eateries and charity shops. A great shame for our local economy